Importance of Preventive Plumbing Maintenance and What to Do During WinterPlumbing systems are under significant pressure from the changing weather conditions that can result in quite the plumbing disaster during the cold winter months. A typical burst frozen pipe can cost customers anywhere from $175 to $450 to repair, with water damage repair costing homeowners upward of $4,300.
Other winter-related complications, such as water heater failure, can also place a burden on customers and leave them without hot water when they need it most. Although your team is readily equipped to take on any winter plumbing disaster thrown your way, you should still provide loyal customers with plumbing tips to potentially prevent these complications.
Here are four cold-weather plumbing tips for homeowners you may want to consider relaying.
1. Disconnect Outside Water Hoses and Insulate Outside Faucets
Common piping areas customers tend to forget about and abandon during the winter are outside faucet systems. You should educate your customers on the importance of properly shutting down these systems and insulating them to avoid pipes from freezing, bursting, or expanding.
First, ensure customers detach their outside water hoses and turn off the hose bibs to shut off the water supply. Once hoses are detached and the water supply is shut off, recommend to customers that they use facet covers to naturally trap the heat radiating from the pipes to further assist in freeze prevention.
2. Insulate Exposed Indoor Piping
Each winter, a leader in plumbing home disasters is frozen pipes bursting. To avoid this plumbing nightmare, a simple plumbing tip to share with customers would be to insulate exposed indoor piping. Recommend using pipe insulation on any exposed piping located throughout a home's crawl space or attic area to help trap heat during periods of quick and intense freeze.
Pipe insulation is relatively easy to find and typically requires just a few measured cuts to fit the specific length of the pipe, making it a simple project for your customers—plus, this service is an excellent add-on during the fall months.
3. Examine and Clean Water Heaters
Another plumbing tip for homeowners to consider this fall is water heater inspections and cleanings to avoid system failure during times when they seriously don’t want to run out of hot water. While this process may require the assistance of a plumber (another service add-on), water heater components, like the anode rod and pressure valve, should be inspected for wear and tear to ensure peak performance through the winter. Likewise, be sure to recommend a tank flush to remove sediment buildup that could impact performance.
4. Inspect Indoor Plumbing Fixtures and Request Repairs
Indoor plumbing fixtures also need attention before the winter comes, so relay to your customers the importance of inspecting all of their smaller indoor fixtures, Showerheads, toilets, and sink faucets are all common culprits of small leaks that can turn into quite the hassle during cooler months if piping starts to freeze. If customers discover any concerns with these plumbing fixtures, ask them to give you a call for effective and safe repairs.
Help Customers Avoid Plumbing Disasters This Winter Season
Proudly Essential Pros understand how important a loyal customer base is to your plumbing business. This fall, inform customers of these four simple practices they can adopt to better prepare their plumbing systems for the cold months ahead. Take this time to also make sure you're routinely offering winterization services and answering any questions or concerns, to keep customers satisfied, and most importantly, safe this winter.
Download this flyer to give to your customers!